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Reservations

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:30 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 11:00 AM

Late Check-out Fees: 100%

Late check-out (after 11:00 AM and before 11:00 AM) may result in a fee.

Property and Cancellation Policies:

The cancellation terms 30 OF DECEMBER TO 2 OF JANUARY 2021- At the time of making the reservation, the total value of the reservation will be charged to the credit card from December 30, 2020, with a departure on January 2, 2021- In case of cancellation, if the hostel manages to sell the quota of the room you had, the money will be refunded, otherwise no refund will apply.- If the event were to be canceled due to COVID issues, this money would become a stay voucher that can be used during the year 2021, for any date.

Terms the rest of the year

– The client can cancel the reservation for free up to 2 days before the arrival date. The client will have to pay the first night if he cancels during the 2 days before the arrival date.

– If the guest is already staying at the hostel, for cancellations without charge, you must do so at least 12 hours before your day of departure.

– Check-in 2:30 pm. Check-out 11:00 a.m. If you check out after this time 100% of your rate will be charged.

– PRICES DO NOT INCLUDE IVA.

Terms of Service:

– To confirm your reservation you must cancel the first night via credit card or Bancolombia transfer.

– Reservations of more than 15 nights, must be credited to your account weekly.

– Drugs are prohibited in the hostel.

– IVA, 19% and Impoconsumo, will not be charged from June 2020 until December 31, 2020.

– The entry of food and alcoholic beverages is prohibited, the entry of one of these MAY CAUSE THE DEFINITIVE CANCELLATION OF YOUR RESERVATION. WE DO NOT HAVE A KITCHEN FOR GUESTS.

– There are no extra beds available.

– Minors are not allowed.

– Pets are not allowed

– In case of loss of the silicone bracelet, it will have a cost of 20,000COP that will be charged to the account.

– Reception is open from 9 am to 5 pm.

– Water to drink costs $ 3000 all you can drink during the day.

– Group reservations in 8-bed and 24-bed dormitory DOES NOT ensure that all guests stay together in the same room.

– Speakers and speakers are not allowed in social areas or in shared rooms. For private rooms, moderate volume.

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